Marketing in-person and virtual

In this tutorial we will go over how to market a commuter in a program as either in-person or virtual/zoom.

The following is a screenshot of what a guest would see where there are two registration options for the same commuter reservation. The guest can select 'In-Person' or 'Virtual'. Notice how each offers different pricing ranges as well - should that be something you wish to provide.

If that looks like something you'd want to try at your center, then please keep reading...

Enable the program for marketing

As with any program you wish to market you must first click the 'Enable marketing' button.

Create an inventory

Once marketing is enabled for the program click the Marketing > Reservation pricing on the left side of the page.

Click the 'Inventory' button.

Then click the 'Quick create inventory for program' button.

The inventory represents all of the possible combinations of accommodations at your center. This may be a long list and many will list the 'Available reservations' as 0. We show those with zero reservations because you may add those in the future. For example, a program may start with no rooms, but you could still price them out knowing you'll add room reservations in the future.

Create a product from the inventory

With the inventory created you can create a product which allows you to market and price the inventory.

Click the three dots for the inventory you want to create a product for and select 'Create product'

What you'll see next is the product editor page. There is a lot on this page and we'll walk through each part. On the right side is the preview page of what the product page will look like for a guest. Click 'Refresh' to see what it will look like as you edit the settings on the left.

You can provide a product label and description. Both are only text, and helps the guest understand what they are registering for. Click 'Save' when you make changes to see them on the right side.

To define a price expand the 'Pricing options' and click 'Add price option'

Give the price option a label and define what the guest would pay now and the amount that is due when the program concludes. When the 'pay now' and 'final due' are different, then you're effectively asking for a deposit. In this first example we're giving a price option that requests a $100 payment now, but the final amount the guest is expected to pay will be $500.

With this example the guest is expected to pay the full $500 at the time of checkout and that matches the final amount due, so no further payment would be expected.

After saving both price options and refreshing the preview you can see that the guest will now see multiple price options and the far right side shows greater details for the guest to understand what is paid now, what is paid later, and the total cost of the registration.

Enable the products and preview

Back in the product details page, under Marketing > Reservation pricing. Check the 'Products' and then click 'Save'.

Go to the program details Marketing > Marketing section and click the link for the 'Program Register Link'

And you will see the new marketing page with the 'In-Person' product.

Adding Another Product

There is no limit in Retreat Portal for how many products you can create from an inventory. In the example above we created an 'In-Person' product with a final price of $500. But, perhaps we want to offer a 'Virtual' pricing that has a final price of $400?

Go back to the program details, Marketing > Reservation Pricing > Inventory. Then click the three dots for the 'Commuter' and select 'Create product'.

Repeat much of what you set previously for 'In-Person', except modify it for 'Virtual'.

When you preview the reservation page now you will see both options listed. Registration for either will place the registrant in the same type of room.