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Touchnet Payment Processor

Writer: Support
Support
May 17, 2025
1 min read

The Touchnet payment processor has different requirements for processing credit cards. Therefore the interface to capture a credit card payment is different.


For general steps to process payments in Retreat Portal see this tutorial.


Rather than seeing fields for credit card details, for example:

You will see something more like this:

Instructions are provided to help. Here is a detailed walk-through of the steps as well.


Click the 'provide details...' button.

A new window or tab will appear showing the Touchnet web site.

Enter the credit card information, filling in all the mandatory information.

Almost done message appears informing payer to close the window or tab and return to Retreat Portal.
Retreat Portal updates automatically to indicate the details were captured. You MUST still click the pay/submit/capture button on the screen.


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