Uninstall Retreat Manager Cloud

Support
Apr 5
1 min read

This tutorial walks you through the steps of uninstalling Retreat Manager Cloud which will allow you to install Retreat Manager Cloud again with a new account.

Right-click the Retreat Manager icon on the desktop and click 'Open file location'.
When the window opens select both files, then right-click and select Delete.
Right-click the Retreat Manager icon on the desktop and click 'Delete'.
Finally, open the Command Prompt and enter the following: Where {{OrganizationID}} is the part before the _Uxx on the desktop icon. cmdkey /delete:TERMSRV/{{OrganizationID}}-rm.retreatportal.com

See the video below for a demonstration of the steps.

Recent Posts

See All

Security Changes to RM Cloud

Due to an April Security update from Microsoft there are changes to how you connect to Retreat Manager Cloud. When you open RM you'll now be asked to allow RM to access certain local resources. It is

Marketing: Inventory and Products

This tutorial will cover the new method of marketing programs by using Inventories and Products. The existing method of marketing allows for one price for a given type of reservation (commuter, single

Insert Image in Marketing Section

In this tutorial we will demonstrate how to insert an image into the marketing section of a program. Here is a video showing all of the steps. Here is an outline of the steps in the video. Click the i

Comments