• Support

Accessing Retreat Manager Cloud on Windows

Updated: Dec 9, 2021

The following are the one-time setup instruction to start accessing Retreat Manager Cloud on Windows computers.


Start by downloading the link that was sent to you in email. The email would be from dkdsoftware.com and the link will end in .msi. The following is the only URL you should trust for downloads:

http://downloads.retreatportal.com/


Execute the file by double-clicking on it. The name of the file may be different.




If Windows warns you about the installer, then click the 'More Info' link, then click the 'Run anyway' button.


Wait a few minutes. Once complete you'll find a shortcut on your Desktop.





Double-click the shortcut. If the name of the link is different, then that's OK. You can also rename the shortcut if you like.


You might be prompted for "How do you want to open this file?". If so, then select 'Remote Desktop Connection' and check the box that says "Always use this app to open .rdp files" and click OK.

















When the window appears asking you to confirm the publisher, check the box that says "Don't ask me again..." and then click the 'Connect' button.











When the window appears asking for a password enter the password that was emailed to you and click the 'Remember me' checkbox. Then click the OK button.













And now you'll be prompted to log in to Retreat Manager.







Going forward any time you click the shortcut on your Desktop you'll be taken to the Retreat Manager login. If you didn't check any of the boxes in the above instructions, then you'll be prompted again for the information. At that time you can check the boxes and skip getting asked in the future.


Enjoy!

Recent Posts

See All

This also applies to Outlook 365 and Office 365 - basically follow this if using Microsoft to host your email. Log in to https://admin.microsoft.com Click the icon in the top-left corner with three li

If you are using Retreat Portal, then you have the option to enable Payment Requests. Payment Requests allow you to send emails to guests who have an outstanding balance asking them to pay all, or par

Enabling a waitlist on a program allows for guests to add their name, email, and phone number to a waitlist should all of the registration slots on the program fill up. Enable access to the waitlist i