top of page

Missing Data on Occupancy Report

  • Writer: Support
    Support
  • Mar 6, 2024
  • 1 min read

The March 4th, 2024 release of Retreat Manager has a bug where the Occupancy Report may appear with missing data (guest names were blurred for privacy). The data missing is room, floor, arrived, etc.


To fix the issue go to Configure > Personal Settings


At the bottom of System select 'gridOccupiedRooms' in the Grid Layouts and then click Reset. There will be no confirmation message, just the Grid Layouts will change to say 'Select Layout'. Then click Save and Close.


Open Reports > Occupied Rooms and the report should contain the expected data.


Apologies for any inconvenience this may have caused.

Recent Posts

See All
Front Desk Registration Workflow

This tutorial will walk through how to register a guest for a program. This will focus on what a front desk worker would perform, but really any manual guest registration would follow the same path. F

 
 
 
QuickBooks Online Integration (beta)

This tutorial will cover our QuickBooks Online Integration (beta). Since it is in beta it is not guaranteed to work 100% and all bugs should be reported immediately. Connect You must begin by granting

 
 
 
Security Changes to RM Cloud

Due to an April Security update from Microsoft there are changes to how you connect to Retreat Manager Cloud. When you open RM you'll now be asked to allow RM to access certain local resources. It is

 
 
 

Comments

bottom of page