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Introducing your dashboard
Your dashboard is the first thing you see when logging in to Retreat Portal. It is a central place to see everything to help you get...

Support
Mar 14, 2024
How to Create and Manage Forms
Forms are a way of capturing answers to any number of questions from guests and groups. They are frequently used with inquiries to...

Support
Mar 13, 2024
Missing Data on Occupancy Report
The March 4th, 2024 release of Retreat Manager has a bug where the Occupancy Report may appear with missing data (guest names were...

Support
Mar 6, 2024
Managing Credit on File
Retreat Manager and Retreat Portal both track guest and group 'credit on file'. However, Retreat Manager and Retreat Portal manage the...

Support
Jan 9, 2024
Document Manager
Retreat Portal's Document Manager allows you to upload static and dynamic documents which can be shared with guests and groups. The...

Support
Dec 12, 2023
Image Manager
Retreat Portal maintains all images that have ever been uploaded and used. Most of the time images are uploaded and used just once, but...

Support
Dec 12, 2023
Guest Account Access
Sometimes it is nice to let guests do things on their own - like check attendance history and pay any outstanding balances. Retreat...

Support
Dec 1, 2023
Authorize.net Integration
Retreat Manager and Retreat Portal require authorize.net to perform any financial transactions involving credit cards or checks...

Support
Nov 6, 2023
Customize Invoice Line Items
Retreat Portal and Retreat Manager will automatically create an invoice with line items based on the resources in the program (rooms,...

Support
Oct 10, 2023
Calendar Integrations (Beta)
Notice: This is a beta feature which means it may not work as expected, may be discontinued, or remain unsupported. Important: Both...

Support
Apr 4, 2023
How to use tables in Retreat Portal
Retreat Portal offers advanced tables to help users find, sort, filter, and isolate exactly what data they want to find. This tutorial...

Support
Feb 5, 2023
Retreat Portal Invoice Template
Retreat Portal is capable of showing the same invoice details that exist in Retreat Manager, but since Retreat Portal is accessed using a...

Support
Feb 5, 2023
Retreat Manager Duplicate Guest Management
Over time duplicate guest records will accumulate in Retreat Manager. The following tutorial will walk you through the steps to...

Support
Jan 13, 2023
Retreat Portal Image Manager
This tutorial has been updated with this tutorial instead: https://www.retreatportal.com/post/image-manager Images are uploaded for...

Support
Aug 25, 2022
Retreat Portal Tag Manager
Retreat Portal's Tag Manager allows you to manage the tags you've put on Images and Documents. Tags offer a more flexible mechanism for...

Support
Aug 25, 2022
Google Analytics Integration
Integrating with Google Analytics can give you insight into your guest's interaction with Retreat Portal. You'll require an account with...

Support
Aug 13, 2022
Email Integration with Microsoft 365
This also applies to Outlook 365 and Office 365 - basically follow this if using Microsoft to host your email. For account...

Support
May 31, 2022
Payment Requests
If you are using Retreat Portal, then you have the option to enable Payment Requests. Payment Requests allow you to send emails to guests...

Support
May 19, 2022
Waitlists in Retreat Portal
Waitlists are available on any program in Retreat Portal allowing staff to add and manage waitlists internally. Waitlists can be...

Support
Apr 1, 2022
Repeating Programs and creating a Series
Retreat Manager allows you to repeat a program and optionally setup a program to be part of a series. This functionality is only...

Support
Apr 1, 2022
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